Evike Reviews
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Evike Customer’s Q&A
Evike FAQs
How long does it take to receive an order from Evike.com?
Orders from Evike.com are generally shipped within 1-3 business days excluding weekends and holidays. For international orders, it may take an extra 2-3 days to ship due to special handling requirements. The transit time varies depending on location and can take up to two weeks. For USPS Express Mail, the transit time is usually around 3-5 business days, not including the time it takes to process the order and custom clearance. Transit time may be delayed for some countries.
About evike.com Prices and Cost?
Evike.com is an Airsoft retailer and distributor. The website offers a variety of products, including Airsoft guns, rifles, parts, accessories, and tactical gear. The prices of some products are as follows: Classic Army M14A4 EBR Airsoft AEG Rifle is priced at $349.00, EMG / TTI Licensed Magazine for 2011 / Hi-CAPA Gas Blowback Airsoft Pistols is $55.00, Matrix Barrett Licensed M82A1 Bolt Action Airsoft Sniper Rifle is $159.00, and Matrix KAR 98K Spring Powered Bolt Action Rifle by S&T ranges from $120.00 - $249.00. The website offers free shipping for orders over $149 and has a price match guarantee. They also offer hourly custom tech service at $40.00 for 1 hour and $25.00 for 30 minutes. Please note that these prices are subject to change and it's always best to check the website for the most current prices.
About evike.com Popular Products and Services?
Evike.com is known as the Ultimate Airsoft Retailer & Distributor. It offers a wide range of Airsoft Guns, Rifles, Parts & Accessories, and Tactical Gear. Some of the popular products include the Classic Army M14A4 EBR Airsoft AEG Rifle, EMG / TTI Licensed Magazine for 2011 / Hi-CAPA Gas Blowback Airsoft Pistols, and the Matrix Barrett Licensed M82A1 Bolt Action Airsoft Sniper Rifle. They also offer Custom Work & Services and have a section for Epic Deals where customers can find discounted items. The website provides Free Shipping for Orders over $149 and a Price Match Guarantee. They carry the largest selection of brands including Matrix, G&G, KWA, Polar Star, Echo1, G&P, WE-Tech, Tokyo Marui, AEG, GBB, Madbull, H&K, Oakley, Under Armour, 5.11, Condor, Elite Force, GoPro, Magpul, VFC, and many more.
About evike.com Payment Method?
Evike.com accepts several payment methods. These include Visa, Mastercard, Amex, and Discover. International credit cards are also accepted, provided they have an address verification service (AVS). Other payment methods include PayPal and Bank Wire, although the latter is only available to some accounts. Please note that all payment methods require certain verification processes as required by the payment processor. It's important to ensure that all payment information is accurate to avoid any issues with the transaction.
evike.com Return Policy?
Evike.com has a detailed return policy. An item may be returned for a refund, merchandise credit, or exchanged for another item within 45 days after delivery, provided that the item is unused, unworn, and unopened. Products not returned in their original packaging will be denied. A 15% restocking fee applies to non-warranty items, and the cost of shipping will be deducted from the refund. If an item has manufacturing defects, it will be repaired or replaced within 45 days of the delivery date. All returns require a Return Merchandise Authorization (RMA) number before being returned. Unauthorized returns may be discarded if unclaimed within 30 days.
Regarding the shipping policy, express orders (UPS 3day, 2day and Next day) are shipped within 1 business day. Domestic Ground orders are shipped within 1~3 business days (not including weekends and holidays). International orders take 3-5 business days to ship due to extra compliance requirements. Orders cannot be canceled or altered when they are in the shipping stage. In the event of a Back Order or Pre Order, the order may be fulfilled in two separate shipments. The shipment after the first will be shipped via regular ground service. All additional expenses will be covered by Evike.com.
How do I return an item to Evike.com?
To return an item to Evike.com, a Return Merchandise Authorization (RMA) number is required. This can be obtained by completing a return request form on the RMA page of the Evike.com website. All returns that are missing an RMA number may be rejected. It's important to note that all returns should be unused and unopened, and must be returned within 45 days of purchase. If there is a problem while submitting the request through the online form, the same information can be submitted via fax to (626) 285-8622 or via email to rma@evike.com. Non-warranty returns and refunds are subject to a 15% restocking fee. If an exchange for a different item is requested, please list the requested item(s) under "reason for return".